Terms & conditions
1. Orders via the Internet are subject to the same
general conditions of sale as orders placed by telephone, fax, mail or e-mail.
We request you to familiarise yourself with them before validating your order.
2. Except where explicitly agreed in writing among the
parties, the clauses and conditions set out in the present documentation
constitute all of the agreements and contractual provisions concluded between
the Purchaser and the Vendor, notwithstanding any provisions to the contrary
which may be set out in order forms or other documents issued by the Purchaser.
3. Our offers are made without a commitment and can be
revised at any time without prior warning.
4. Our sales prices are understood as excluding taxes.
5. The quantities to be delivered must correspond to our
standard packaging quantities, which are known to the Purchaser.
6. The goods travel at the Purchaser’s expense, risk and
hazards as soon as they leave the Vendor’s warehouses, regardless of their mode
of transport.
7. Postage paid is granted for all orders placed via the
site to be delivered in Belgium or the Grand Duchy of Luxembourg.
8. All of the goods and own-materials make-up work are
considered as accepted within 8 days of delivery. Any claim concerning the quantities,
quality and execution formulated after this period will not be accepted. All
claims must be formulated by registered letter.
9. Any delay in delivering the goods may not cancel the
order, nor can it lead to any compensation.
10. All of the Vendor’s price quotations are given without
commitment, until an agreement has been reached.
11. Any new taxation, customs or transport charge which
increases the cost price during the execution of a transaction or an order
shall be added to the agreed price.
12. We decline all responsibility in a case where the
goods to be executed by our efforts are covered by a given registered patent or
model according to the Purchaser’s data.
13. Our guarantee is limited to the quality of our
products. If this is faulty, our obligation is limited to the price of the
product, regardless of the consequences of this fault. We shall not bear any
other loss, whether suffered by the Purchaser or by a third party to this
contract even when physical injury is concerned. On the contrary, the Purchaser
must guarantee us against all recourse emanating from whomsoever may be
concerned, in a case where our liability has been implicated due to the product
we supply to execute this contract. No merchandise can be returned without
written authorisation from the after-sales department. Authorisation of this
type does not lead to any acknowledgement by the Vendor that the goods returned
are faulty or non-compliant. In all circumstances, the goods returned shall
travel at the Purchaser’s expense, risk and hazards.
14. The Seller may not sell, pledge or relinquish the
goods sold for whatsoever reason as long as the price and charges for them have
not been fully paid.
15. The Purchaser will become the owner of the goods after
paying all of the invoices.
16. All of the invoices are payable in Brussels in cash on
delivery except where there is a written agreement between the parties. If the
sum due is not paid within the due period, this sum will be increased by
20 % without any demand being required. If settlement does not occur, damages
and interest shall be lawfully due and fixed inclusively at 20 % with a
minimum of 40 €. All payment to intermediaries is considered as not existing.
17. If the Purchaser does not fulfil the obligations
stipulated in this document or any other contract concluded with the Vendor,
the Vendor shall be entitled to terminate the contract without prejudice to its
right to claim compensation.
Moreover, all of the other sums still due as well as bills which are still
current and recovery expenses become immediately claimable.
In the
event of a dispute concerning delivery and execution of the work, the Brussels
Courts shall be solely competent.
